Book a call with a Discovery Medical Adviser

This platform allows specialists to arrange a telephonic callback with a Discovery Health medical adviser to discuss funding for complex or unusual cases. This means that you no longer need to contact our call centre to arrange a callback with a Discovery medical adviser when you are appealing a clinically complex funding decision. This platform does not replace the available comprehensive existing channels to support you with any benefit or claim-related queries and is strictly limited to clinical discussions around funding appeals. It’s important that you provide as much clinical information as possible to ensure our medical advisers can adequately prepare for the call and move to finalise a funding decision as quickly as possible. If our team reviews a request that does not meet the purpose of the channel, your booking may be cancelled and referred to the appropriate servicing channel to best support you with your query.